Rock-Star Report Vol 8

8 Min Read Time 

Are you seeing a drop in your retail sales in 2024???

Reply to this email with the word “Funnel” to book a call with us and see how a custom sales funnel can improve your ad performance by 3-5x!!!

Stand Out From Your Competitors

The stone countertop industry is highly competitive, and staying ahead of your competition should always be top of mind.

Sorry, but long gone are the days when “we deliver exceptional customer service” will get it done.

In this article, we will explore strategies and marketing tools that will help differentiate your business and capture the attention of potential clients. 🏆️ 

Let's Keep Those Sales Coming In!!

Unique Selling Propositions (USPs)

Identifying and promoting your USPs is the first step toward standing out. You can also have more than one unique selling point! 😃 

Here are some USPs. See which ones can be applied to your business.

  1. Quick turnaround time

  2. Design Services

  3. Sustainable Practices

  4. Superior Warranty

  5. Competitive Pricing

  6. Collaborations

  7. Extensive or unique material selection

  8. Exclusive partnerships

  9. Advanced technology - CNC, Tools, Saw, unique profiles

  10. Expert Team Members

  11. After-sale support - maintenance, follow-ups, repairs

  12. Major/cool projects you did- those brag-worthy ones!

  13. Awards you have received

  14. Years in business

  15. After the Sale, a Gift Package

  16. Hosted Events Or Seminars

  17. Community Support

These are things that make you unique and need to be shared.

How do I communicate my USPs?

Website - on your homepage. Use your banner or sections on the homepage

Social Media - use high-quality images, videos, and infographics to make your points visually appealing.

Targeted Ads: run targeted ads on Google and social media platforms that focus on your USPs

Email Marketing - create an automated email series that emphasizes your USPs

In Person - ensure your sales people know to discuss these points

Marketing material - brochures and flyers, business cards, email signatures

Websites that clearly state their USPs on the homepage see a 30% increase in conversion rates compared to those that do not .

Unbounce. "Conversion Benchmark Report 2023."

Here are some examples of Unique Selling Proposition Statements:

"We stand by the quality of our products with a lifetime warranty, offering you peace of mind and unparalleled confidence in your investment."

"We utilize the latest cutting-edge technology in our fabrication process, ensuring precision, efficiency, and superior quality."

"From design to installation, our streamlined process ensures a hassle-free experience and timely completion of your project."

"Join the thousands of satisfied customers who have transformed their homes with our beautiful countertops."

"We offer premium quality countertops at competitive prices, providing exceptional value without compromising on quality."

Develop a Strong Brand Identity

Brand identity is the visible elements of a brand, such as color, design, and logo, that identify and distinguish the brand in consumers' minds.

  1. Higher Perceived Value - Customers are often willing to pay a premium for brands that they perceive as higher quality or more reputable ❗️❗️ 

  2. Facilitates Expansion and Growth - Customers who trust and recognize your brand are more likely to embrace new offerings.

  3. Employee Engagement and Advocacy - A well-defined brand identity can boost employee morale and pride. Employees who understand and believe in the brand become better advocates and deliver a more consistent customer experience.

  4. Enhanced Recognition and Recall - Consistent use of logos, colors, and design elements across all marketing materials helps customers remember your brand.

  5. Supports Marketing Efforts - It ensures consistency across various platforms and campaigns, making your marketing efforts more cohesive and impactful.

  6. Professionalism and Credibility — This signals to customers that you are a serious and reliable business, increasing their trust in your products and services.

Create Engaging Content

In previous articles, we have discussed content creation - ideas and tips. So I won't bore you with more about this! 🤣 But here are just a few items to make yourself stand out:

  1. Be consistent with your posts

  2. Use infographics

  3. Make Video content - how to videos, finished work, tips for maintenance, the fabrication process. Now that’s engaging!! And people love watching videos and seeing this kind of stuff.

  4. Make e-books and guides

  5. Make a blog and make a post about it

  6. Show off cool projects

  7. Email newsletters

Let Your Creative Juices Flow!!

Invest in Paid Advertising

Relying solely on “just posting content” may not be enough to achieve your sales goals.

Investing in paid advertising can significantly boost your visibility, attract potential customers, and drive sales.

In our business, we always had Ads running. But at one point we decided to turn them off for a bit and we immediately saw the difference. Less customers calling in, less traffic in the showroom…… After that we set a marketing budget and never turned off our Ads again!

Facebook generates the highest ROI among social media platforms, tied with Instagram at 29%.

50% of B2C businesses report that PPC advertising is highly effective in driving their sales and revenue.

HubSpot, "The Ultimate List of Marketing Statistics for 2023"

Where Should I start advertising?

First, understand your target audience. Different platforms have different user demographics.

For the Stone Industry, start with Facebook and Google PPC.

👉️ Here area a couple extra ideas to keep in mind when setting yourself apart:

Reviews - get more reviews

Testimonials - showcase on your website and social (see if you can get a video testimonial!!)

Implement SEO (to be discussed in future articles)

EVENTS IN THE STONE INDUSTRY

Digital Stone Working Expo

Hosted by Park Industries

Education, Networking, Tours, and Demos

June 27, 2024

Washington, D.C.

To Register or for more info Click Here!

All Slab Fabbers

Hosted by The Granite Guys

July 24-26, 2024

Classes and Tours on the 25 and 26

Location - Pasco, Washington

For more info Click Here!

SATURDAY LOL!! 😂 

Thanks for reading!

See you next Saturday,

Alyssa McKenna

Like what you read? We love to hear your feedback!

Are you seeing a drop in your retail sales in 2024???

Reply to this email with the word “Funnel” to book a call with us and see how a custom sales funnel can improve your ad performance by 3-5x!!!